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Another feature, called Telio Digital Vault, is now available to all Telio customers, completely free of charge. With this offer you can store up to 20 GB on our secure data centers.
With our steadily increasing use of computers, more and more personal data, such as documents, music, family photos and videos, are being stored digitally on home computers. This is risky business, because most people either forget to backup their files regularly, or they store their files on external hard drives or DVDs that can break or go missing.
To make sure that your data is secure you should never store the backup file and the original file at the same location. In case of fire, flood, hardware theft, or some other unforeseen event, you risk losing both the original and the backup file if you do not adhere to this rule.
• 43 % of all computer users experience losing important files due to human error every year?
• Only 3 out of 100 stolen laptops are ever recovered?
• Thousands of people lose personal files due to fire, flooding, or other accidents and natural disasters every year?
• Up to 13 % of all new hard drives fail during the first year of operation?
The solution is Telio Digital Vault – an easy to use and highly affordable backup solution. Your files will be safely stored in our remote data centers, nowhere near the original files.
Once you have placed an order for the feature through My Pages, we will send you an e-mail with your user name and password. Following the instructions in this e-mail, you can either use our web interface to upload your files, or you can download a more advanced PC client that enables automatic backup and synchronization of your files.
The communication between your computer and Telio Digital Vault is secure and encrypted, and only you and the people you invite to share your files will have access.
• Easy installation
• 20 GB of storage
• PC client with automated backup and synchronization of your files
• Automatic restore features in case of data loss
• Always-available web interface for uploading or downloading files, no matter where you are
• Your files are stored in our secure data centers, nowhere near the original files
• No more hassle with external hard drives or DVDs that can break or go missing
• You can easily share your photos and documents with friends and family
• No monthly fee for Telio customers
Customer Service
Monday - Friday 08:00 - 19:00
Saturday 10:00 - 17:00
Sales Centre
Monday - Friday 08:00 - 19:00
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Monday - Friday 08:00 - 17:00
Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99
Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01
Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO
SMS code word Telio to 2097
Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes