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8.00 am to 7.00 pm

Call us at 02101

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Telio cuts prices again! We have added yet another country to our list and now offer unlimited calls to
Turkey for NOK 0, - per minute.

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eBox – voicemail and message notification (0, - NOK/month)

With eBox you are always available, even if you are not able to answer your phone. eBox is an online feature, so you do not have to buy expensive equipment. Voicemail messages can be sent to you as email attachments, and can be played back to you in a variety of different ways. Please note that eBox is not available for Micro customers.

Note! The feature requires that you activate eBox for the telephone number in question.

1.Log on to eBox for the first time:
Dial 999# on the telephone connected to the adapter.
The first time you log on you will hear a default voicemail greeting from Telio and you will be asked to choose whether or not you wish to record a new personal greeting. Dial 1 and follow the instructions to record a personal greeting, and dial # when you are finished. Your new personal voicemail greeting will then be played back to you.

  • To accept the new greeting, dial #
  • To record a new greeting, dial 1
  • To cancel, dial 2
  • To keep the default voicemail greeting, dial “2” to skip this step.

2. Listen to eBox messages at home:
Dial 999# on the telephone connected to the adapter.

  • You will first be notified of how many new messages you have, and then the messages will be played back to you one by one.
  • To repeat the last message, dial 7
  • To enter the help menu, dial *

3. Listen to messages when you are away from your home telephone:

  • Call the telephone number you have activated the eBox feature for.
  • While the voicemail greeting is being played, dial *
  • You will be asked to enter a password, which is the same password you use to log on to My Pages.

Office hours

Customer Service
Monday - Friday 08:00 - 19:00

Saturday 10:00 - 17:00

Sales Centre

Monday - Friday 08:00 - 19:00

Payment and Billing
Monday - Friday 08:00 - 17:00

Customer Service and Sales

Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99

Reception

Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01

E-mail

kundeservice@telio.no

Post address

Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO

Ordering Assistance

SMS code word Telio to 2097

Return adapter to

Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes