|
 
|
Most likely you will find the answers to your questions in our comprehensive frequently asked questions section (FAQ). Use the search engine, or pick a topic below.
Send e-mail to support
Automatic Call Back – we will call you up when the number is available (only on calls between Telio customers) (0, - NOK/month)
No more redialling to reach a busy number! With Automatic Call Back we will call you up automatically as soon as the number you are trying to reach is not engaged anymore.
When you have called someone and gotten a busy signal, hang up the phone as usual. Afterwards, pick up the telephone, dial *88* and wait for the dial tone. The Automatic Call Back feature is now active, and will keep dialling the number for you until it is available. Once the line is not busy anymore your telephone will ring – all you need to do is pick it up and wait for the other party to answer. If you have activated the feature and need to leave your home to run an errand or something, you can disable the feature manually by dialling #88#.
Activate
- Pick up the telephone and call a number. If you get a busy signal, hang up the phone.
- Then, pick up the telephone again, dial *88* and wait for the dial tone.
- Hang up, the phone will ring in both ends once the number is available.
Disable
- Pick up the telephone and wait for the dial tone.
- Dial #88# and hang up.
- The feature has been disabled.
Office hours
Customer Service
Monday - Friday 08:00 - 19:00
Saturday 10:00 - 17:00
Sales Centre
Monday - Friday 08:00 - 19:00
Payment and Billing
Monday - Friday 08:00 - 17:00
Customer Service and Sales
Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99
Reception
Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01
Post address
Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO
Ordering Assistance
SMS code word Telio to 2097
Return adapter to
Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes