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Call us at 02101

Telio News

Telio cuts prices again! We have added yet another country to our list and now offer unlimited calls to
Turkey for NOK 0, - per minute.

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Telio Customer Service

Most likely you will find the answers to your questions in our comprehensive frequently asked questions section (FAQ). Use the search engine, or pick a topic below.

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Technical Requirements

With a video telephone from Telio you can make regular calls with voice only, or you can communicate with both voice and video. Transferring video requires more broadband width than audio alone, so we recommend that you measure your broadband speed before you order video telephony. There are, of course, no PC requirements to use Telio video telephony.

Requirements for high quality video

Telio video telephony requires approximately 500Kbit/s (0,5Mbit/s) in speed for both download and upload. Most broadband subscriptions offer you much higher download speeds than upload speeds, so it is particularly important than you measure your upload speed. If you have less than 500Kbit/s in upload speed your video quality will be reduced, but you will still be able to make regular calls with superior audio quality*.

Measure your speed here

We recommend that you try one or more of the following websites to measure your broadband speed (sites are in Norwegian):

http://www.itavisen.no/speedometeret/

http://www.dinside.no/91179/dinsides-surfometer-(med-java)

Remember that you need at least 500Kbit/s in both up- and download speed in order for Telio video telephony to work optimally!

* applies to calls made to other Telio video telephones.

Office hours

Customer Service
Monday - Friday 08:00 - 19:00

Saturday 10:00 - 17:00

Sales Centre

Monday - Friday 08:00 - 19:00

Payment and Billing
Monday - Friday 08:00 - 17:00

Customer Service and Sales

Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99

Reception

Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01

E-mail

kundeservice@telio.no

Post address

Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO

Ordering Assistance

SMS code word Telio to 2097

Return adapter to

Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes