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Most likely you will find the answers to your questions in our comprehensive frequently asked questions section (FAQ). Use the search engine, or pick a topic below.
Send e-mail to support
How do I block my mobile phone?
If you want to block your mobile phone, please call customer service at 02101. You can block your phone by calling this number also outside office hours; the service is available 24 hours a day.
You can also block your mobile phone by sending an e-mail to customer service, but we recommend that you call us so we can execute the order as soon as possible. Click here to go to our contact form.
Office hours
Customer Service
Monday - Friday 08:00 - 19:00
Saturday 10:00 - 17:00
Sales Centre
Monday - Friday 08:00 - 19:00
Payment and Billing
Monday - Friday 08:00 - 17:00
Customer Service and Sales
Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99
Reception
Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01
Post address
Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO
Ordering Assistance
SMS code word Telio to 2097
Return adapter to
Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes