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8.00 am to 7.00 pm

Call us at 02101

Telio News

Telio cuts prices again! We have added yet another country to our list and now offer unlimited calls to
Turkey for NOK 0, - per minute.

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Telio Customer Service

Most likely you will find the answers to your questions in our comprehensive frequently asked questions section (FAQ). Use the search engine, or pick a topic below.

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Can I keep my existing telephone number?

Yes. Supplier portability was established in the Norwegian fixed telecom network as of June 1st 1999. Consequently, you can keep your existing telephone number even if you decide to cancel your current subscription and sign up with another provider. If you decide to switch to Telio, we will do all the work connected with the number porting for you. Please note that you cannot transfer only one of two ISDN numbers. In addition, you cannot cancel one number with Telenor and then port the other.

Telio charges NOK 100, - per telephone number you wish to transfer. However, from the order is placed until the number porting is completed you will get a temporary telephone number for free.

Please note that the Telio subscription must be registered to the same person listed with your current provider. Your current subscription also needs to be active and registered as a residential subscription in order for the number porting to succeed.

Office hours

Customer Service
Monday - Friday 08:00 - 19:00

Saturday 10:00 - 17:00

Sales Centre

Monday - Friday 08:00 - 19:00

Payment and Billing
Monday - Friday 08:00 - 17:00

Customer Service and Sales

Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99

Reception

Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01

E-mail

kundeservice@telio.no

Post address

Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO

Ordering Assistance

SMS code word Telio to 2097

Return adapter to

Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes