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8.00 am to 7.00 pm

Call us at 02101

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Telio Customer Service

Most likely you will find the answers to your questions in our comprehensive frequently asked questions section (FAQ). Use the search engine, or pick a topic below.

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Can I use my existing telephone?

If your analog telephone is less than 10 years old, you may keep it. If it is more than 10 years old it may not be compatible because the adapter we deliver only supports the new standard for connection of the telephone line.

ISDN telephones are not compatible with the adapter.
If you have an IDSL telephone you need to obtain an analog telephone.
Wireless analog and digital (DECT) telephones will also work, and are recommended if the telephone is not set up at the same location as the adapter.

The physical and electrical interface is EG 201 188.
For signalling of for instance CLI, “Reverse Polarity” is applied combined with “Dual Tone Alerting Signal” according to ETSI EN 300-659-1.

Office hours

Customer Service
Monday - Friday 08:00 - 19:00

Saturday 10:00 - 17:00

Sales Centre

Monday - Friday 08:00 - 19:00

Payment and Billing
Monday - Friday 08:00 - 17:00

Customer Service and Sales

Phone: 02101 / 21 49 65 65
Fax: 21 39 99 99

Reception

Phone: (+47) 21 96 49 09
Fax: (+47) 21 67 35 01

E-mail

kundeservice@telio.no

Post address

Telio Telecom AS
Postboks 54 Skøyen
0212 OSLO

Ordering Assistance

SMS code word Telio to 2097

Return adapter to

Zodiac Communication AS
Att:Telio
Disenåveien 15
2100 Skarnes