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Can I use my existing telephone?
If your analog telephone is less than 10 years old, you may keep it. If it is more than 10 years old it may not be compatible because the adapter we deliver only supports the new standard for connection of the telephone line.
ISDN telephones are not compatible with the adapter. If you have an IDSL telephone you need to obtain an analog telephone.
Wireless analog and digital (DECT) telephones will also work, and are recommended if the telephone is not set up at the same location as the adapter.
The physical and electrical interface is EG 201 188. For signalling of for instance CLI, “Reverse Polarity” is applied combined with “Dual Tone Alerting Signal” according to ETSI EN 300-659-1.
Office hours
Customer Service
Monday - Friday 09:00 - 12:00 and 14:00 - 17:00
Sales Centre
Monday - Friday 09:00 - 17:00
Payment and Billing
Monday - Friday 09:00 - 17:00
Customer Service & Sales
Telephone: 0800 88 66 88 /
+41 (0)22 514 00 00
Marketing
remo.fischer@telio.ch
Reception
Telephone: 0800 88 66 88 /
+41 (0)22 514 00 00
Post address
Telio Telecom (Schweiz) AG
Postbox 808
8052 ZÜRICH
Return adapter to
Telio Telecom (Schweiz) AG
c/o Dispodrom AG
Badenerstrasse 116-118
8952 SCHLIEREN